Deep Dive

EG America sale rumors could reshape the U.S. convenience store industry

British convenience store giant EG Group is considering selling its U.S. assets to reduce debt, a move that could trigger a shift in industry power, a decline in store numbers, and a bidding war.

Five Strategies for the Convenience Store Industry to Address Labor Shortages in 2023

The U.S. convenience store industry still faces severe recruitment and retention challenges in 2023, with an employee turnover rate of 150% in 2021, the highest since 2012. To address this dilemma, multiple convenience store chains are experimenting with strategies such as four-day workweeks, fragmented scheduling, introducing gig economy models, raising hourly wages, offering same-day pay, and providing clear promotion pathways. Based on the NACS report and interviews with several industry executives, this article analyzes the actual effectiveness and future trends of these measures.

Convenience Store Chains Bet on Retail Media: Opportunities and Costs in 2023

As the digital advertising landscape evolves, convenience store chains like Casey's and 7-Eleven are launching retail media networks, leveraging high-frequency store visits and impulse purchase scenarios to attract advertisers. However, experts point out that this field faces challenges including scarce talent, difficulties for smaller operators to scale, and insufficient loyalty data, while also requiring a careful balance between advertising and the shopping experience.

9 trends that will shape the c-store industry in 2023

How New Vertical Sectors Are Driving DoorDash's Growth Momentum

DoorDash started with food delivery and is now expanding into verticals such as convenience stores, groceries, and retail, leveraging its vast delivery network and user base to achieve business growth and profitability improvements. This article explores its partnership cases, profitability logic, and the challenges it faces.

Analysis of 7-Eleven's Retail Media Network Construction: Three Key Elements Convenience Store Operators Can Learn From

With the decline of third-party cookies and the surge in online shopping, retail media networks have become an important channel for brands to reach consumers. 7-Eleven launched the Gulp Media Network in October 2022, becoming the first retail media network in the convenience store industry. Based on interviews with 7-Eleven executives and analysis by industry experts, this article explores its construction background, personalization strategies, success factors, and challenges faced, providing a reference for other convenience store operators.

‘It’s so easy to go in and steal from them’: Why c-stores attract so much crime — and what retailers can do about it